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866-926-2693
M-F 9am-5pm CST
MY ACCOUNT
SHOPPING CART
CONTACT US
CONTACT US
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| QUESTIONS: CALL 1-866-926-2693 |
Speak to a LIVE person 5 days a week Monday thru Friday 9am - 5pm CST |
| Or CLICK HERE to Email Us We will respond within 24 hours |
FREE SMALL PARCEL SHIPPINGWe ship all Blue Magic products, pillows, accessories, bed frames, replacement softside waterbed bladders and hardside waterbed mattresses via UPS, FEDEX, or USPS. These companies provide the fastest and most reliable method of shipping. Your item(s) will arrive between 1 and 6 business days (1 to 10 business days for USPS) after it leaves the warehouse, depending on how close you are to the shipping location. All items purchased from BoydFlotaion.com include FREE shipping! In the event that you need to return or exchange a product, please CLICK HERE to view our policies. |
FREE FREIGHT LINE DELIVERY If you purchased a softside waterbed mattress and/or a softside foundation, it will ship via a freight line of our choice. Once your merchandise arrives at the delivery agent's pick-up location, they will call you to set up a delivery appointment. Most delivery companies offer appointment windows (usually 2-4 hours) between 8:00am and 5:00pm EST, Monday through Friday. The products will be delivered to the driveway or curb outside of the delivery address. It is the customer's responsibility to transport the product(s) inside. At the time your merchandise leaves the warehouse, we will email you the tracking information and you can contact the shipper directly. Please make sure that you inspect the package(s) at the time of delivery. If the box has any damage, or if there is any reason you are concerned with its packaging or delivery, please write, “Product Damaged” clearly on the sheet the delivery agent asks you to sign. This simply insures that if there is any damage, it will be easy to take care of the problem, and your order will be fulfilled as soon as possible. Please see RETURNS AND EXCHANGES to view our return policy |
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